Information We Collect About You
Types of Data We Collect
Personal Data You Provide to Us
We collect Personal Data from you, such as first and last name, Phone, zip code, e-mail, professional title, company name, and password, when you purchase Products, register to receive information. In addition, our third-party credit card or payment processor on our behalf will collect Personal Data including your credit card number or account information when you purchase Products or services on our website. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products). We may also collect Personal Data at other points in our website that state that Personal Data is being collected.
Personal Data Collected via Technology
- gather information about the date and time of your visit and about the solutions and information for which you searched or which you may have viewed;
- analyze trends;
- administer the website;
- gather information about users’ movements around the website; and
- gather demographic information about our user base as a whole.
Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our website or access your account on our network.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, a third party may collect Personal Data or Anonymous Data from you.
Use of Your Personal Data
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Tevico uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of Tevico, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve site navigation. Tevico reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
Disclosure of Your Personal Data
We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.
Regardless of any choices you make regarding your Personal Data (as described below), Tevico may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Tevico; or (b) protect or defend the rights or property of Tevico or users of the Products or related services.
If Tevico is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal Data as described in this policy.
Your Choices Regarding Your Personal Data
You may change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an e-mail to us at the e-mail address set forth below.
We may post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.
If an account/profile was created without your knowledge/authorization, please contact us at firstname.lastname@example.org to request removal of the profile.
Social Media Features and Widgets
Types of System Data We Collect
Tevico collects System Data when our Products are deployed in your applications. “System Data” means data about the performance of your application, system data (such as version data, names of plug-ins, etc.) about the environment in which your application is operating, data about transactions in your application (“Transaction Data”), stack traces and source code snippets for certain classes of errors, and other similar data related to your application.
Use of Your System Data
System Data we collect is primarily used to display system performance information back to the account user. It is also used by Tevico personnel to answer questions that customers may have about their account and to develop and improve our products. Tevico may also aggregate System Data across multiple accounts and use this data to create and publish industry benchmarks or comparative system performance metrics.
Disclosure of Your System Data
We may share your System Data with third parties to provide technical support or to provide specific services, such as hosting of your applications.
We may enter into agreements with Partner Companies such as hosting companies or other services providers. A Partner Company may want access to System Data that we collect from its customers. As a result, we may provide your System Data to a Partner Company on a confidential basis in order assist the Partner Company in providing customer support. Because we do not control the privacy practices of our Partner Companies, you should read and understand their privacy policies.
Tevico may disclose System Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Tevico; or (b) protect or defend the rights or property of Tevico or users of the Products or related services.
Except as otherwise stated in this policy, we do not disclose the System Data collected from our services to third parties without consent from you. You expressly consent to the sharing of your System Data as described in this policy.
Security of Your System and Personal Data
Tevico is committed to protecting the security of your System Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your System Data and Personal Data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Tevico cannot fully eliminate security risks associated with System Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the information below.